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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

RetainSure has enabled B2B SaaS companies to cut churn rates and double their upsell revenue, all while saving an impressive 12 hours weekly by consolidating data into a single platform and implementing AI agents, which are monitored by human reviewers for accuracy. This innovative approach not only streamlines operations but also enhances overall decision-making for businesses.

Description

SuccessGuardian is an AI-powered Customer Success Platform (CSP) designed for growing SaaS businesses to scale their customer success efforts efficiently. Launched in 2023 and based in India, it offers an end-to-end solution tailored for Customer Success Managers (CSMs), success leaders, and revenue teams. The platform provides a unified 360° view of each customer by integrating data from multiple sources such as CRMs, support tools, and billing systems. This centralization enables teams to calculate dynamic health scores, track risks, and uncover upsell or renewal opportunities. SuccessGuardian also offers AI-driven survey tools for customer feedback and sentiment analysis, which help improve satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chargebee No 
Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Metabase No 
Mixpanel No 
QuickBooks Accountants No 
Rocketlane No 
Salesforce No 
Slack No 
Snowflake No 
Stripe No 
Zendesk No 
Zoho Billing No 

Integrations

Chargebee Yes 
Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Metabase Yes 
Mixpanel Yes 
QuickBooks Accountants Yes 
Rocketlane Yes 
Salesforce Yes 
Slack Yes 
Snowflake Yes 
Stripe Yes 
Zendesk Yes 
Zoho Billing Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50/month/user
Pricing is dynamic.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RetainSure

Founded

2024

Country

India

Website

retainsure.com

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Alternatives

Alternatives