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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Resengo is a state-of-the-art communication and reservation system for restaurants. Resengo allows you to maximize the occupancy in and between your restaurants, reduce no-shows risks and provide personal communication to your guests. Resengo is used by more than 4000 restaurants, from small bistros to high-volume restaurants to three-star restaurants. Your restaurant will be listed on our consumer resengo platform, which allows users to search restaurants based upon real-time availability and a objective, restaurant-centric review system powered only by real guests.

Description

Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Alpine IQ
Incentivio
Lightspeed Retail
Lunchbox
Mailchimp
Mews
Mollie
MplusKASSA
Olo
Trivec
unTill

Integrations

Alpine IQ
Incentivio
Lightspeed Retail
Lunchbox
Mailchimp
Mews
Mollie
MplusKASSA
Olo
Trivec
unTill

Pricing Details

€49/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Resengo

Founded

2003

Country

Belgium

Website

pro.resengo.com

Vendor Details

Company Name

Tattle

Website

www.gettattle.com

Product Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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