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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Amidst your busy schedule filled with appointments, consultations, and court appearances, taking every incoming call can be a challenge, which means potential clients may slip through the cracks. Missing these calls can lead to lost opportunities for new business. By utilizing our concierge service, you can expand your client base, boost your revenue, and deliver a level of customer service that mirrors your exceptional legal skills. Ensure that you never overlook a prospective client again. When you collaborate with Rescon, every incoming call is answered, allowing you to attract new clients while maintaining relationships with existing ones. Our dedicated team takes the time to understand the intricacies of your law practice, effectively becoming an integral part of your firm. Your clients will perceive us as a seamless extension of your service, ensuring a smooth and professional interaction every time. This means not only a more efficient practice but also a stronger reputation in your field.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$200 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ResConcierge

Founded

2014

Country

Untied States

Website

www.resconcierge.com/legal

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

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