Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReputeLift is a software solution designed for managing reviews specifically for businesses located in a single site, such as home-service trades and appointment-based enterprises. Users have the ability to manually enter customer information or upload existing records, and they can send customized review requests via SMS or email. Additionally, the platform allows the creation of Google review links and QR codes while providing options to implement opt-out rules for customers. It is important to note that reviews must be added to a shared inbox manually, as the service does not facilitate automatic imports from Google or Facebook. For those on the Pro plan, the software offers AI-generated responses crafted in a chosen tone, which the business owner can then modify and publish. Furthermore, the optional AI Visibility feature evaluates whether AI platforms like ChatGPT, Perplexity, Gemini, and Google AI Overviews reference a business in relation to specific customer inquiries, monitors outcomes, and recommends subsequent actions. The comprehensive toolset also includes review analytics, the option to schedule requests, and alert notifications. TradesBackbone provides a feature for queuing requests that require staff approval, while Mycel offers access to sign-in details and summary reports of reviews. Each plan is tailored for a single location and imposes limitations on the number of users and monthly requests, ensuring a focused approach to review management. This structured framework helps businesses streamline their customer engagement through effective review solicitation and response strategies.
Description
Zyene Reviews offers a review management solution specifically designed for local businesses, enabling them to easily gather customer feedback while safeguarding their online reputation from a centralized platform. Users can send customized review requests via text, email, shareable links, or QR codes, and efficiently oversee all Google reviews through a single inbox. The software utilizes AI to generate responses that mirror the unique tone of your business, allowing you to either approve and publish them or set them to auto-publish for any new reviews that remain unanswered. Additionally, a private feedback feature allows dissatisfied customers to communicate directly with your team, providing an opportunity to address their concerns before they escalate to public reviews. The service includes support for multiple locations, detailed response analytics, and offers unlimited business replies without a monthly cap for paid plans. Subscription options begin at $29.99 per month, which includes a 7-day free trial and no requirement for an annual commitment, making it a flexible choice for businesses looking to enhance their review management process. With these features, Zyene Reviews positions itself as an essential tool for businesses aiming to improve customer engagement and foster a positive online presence.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Brevo
Yes
Facebook
Yes
Google Business Profile
Yes
Mycel
Yes
Twilio
Yes
Integrations
Brevo
No
Facebook
No
Google Business Profile
No
Mycel
No
Twilio
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$29.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
reputelift.com
Vendor Details
Company Name
Zyene, Inc.
Country
United States
Website
zyenereviews.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No