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Description
ReputeLift is a software solution designed for managing reviews specifically for businesses located in a single site, such as home-service trades and appointment-based enterprises. Users have the ability to manually enter customer information or upload existing records, and they can send customized review requests via SMS or email. Additionally, the platform allows the creation of Google review links and QR codes while providing options to implement opt-out rules for customers. It is important to note that reviews must be added to a shared inbox manually, as the service does not facilitate automatic imports from Google or Facebook. For those on the Pro plan, the software offers AI-generated responses crafted in a chosen tone, which the business owner can then modify and publish. Furthermore, the optional AI Visibility feature evaluates whether AI platforms like ChatGPT, Perplexity, Gemini, and Google AI Overviews reference a business in relation to specific customer inquiries, monitors outcomes, and recommends subsequent actions. The comprehensive toolset also includes review analytics, the option to schedule requests, and alert notifications. TradesBackbone provides a feature for queuing requests that require staff approval, while Mycel offers access to sign-in details and summary reports of reviews. Each plan is tailored for a single location and imposes limitations on the number of users and monthly requests, ensuring a focused approach to review management. This structured framework helps businesses streamline their customer engagement through effective review solicitation and response strategies.
Description
Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.
API Access
Has API
No
API Access
Has API
No
Integrations
Acuity Scheduling
No
Axis LMS
No
Brevo
Yes
Facebook
Yes
GoCanvas
No
Google Business Profile
Yes
Google Contacts
No
Google Sheets
No
Housecall Pro
No
HubSpot CRM
No
Integrations
Acuity Scheduling
Yes
Axis LMS
Yes
Brevo
No
Facebook
No
GoCanvas
Yes
Google Business Profile
No
Google Contacts
Yes
Google Sheets
Yes
Housecall Pro
Yes
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$23 per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
reputelift.com
Vendor Details
Company Name
TrueReview
Founded
2019
Country
United States
Website
truereview.co
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No