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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

Magnalister is a cloud-based solution that facilitates multi-channel ecommerce integration, transforming your online shop into a centralized hub for managing products and data, allowing sales across leading marketplaces without the hassle of manual input or the need for separate tools for each platform. It identifies the products in your store and provides the capability to upload them either one by one or in large batches to various marketplaces like Amazon, eBay, and Etsy, seamlessly managing pricing, stock levels, and attribute alignment while also addressing inconsistencies in product data formats across different platforms. Additionally, magnalister streamlines the process by importing orders from these marketplaces directly into your shop system, keeping order statuses updated—such as whether items have been sent or canceled—across all platforms, and it manages invoices and inventory in real-time to ensure that stock levels and pricing remain uniform across all connected channels. The tool is compatible with widely-used shop systems like Shopify, Magento, WooCommerce, and PrestaShop, and it offers customizable workflow options as well as features for matching product attributes to meet the diverse needs of ecommerce businesses. By employing magnalister, sellers can maximize their operational efficiency, reduce the chance for errors, and enhance their overall productivity in the competitive ecommerce landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Shopify
WooCommerce
eBay
Allegro
BigCommerce
Cdiscount
Etsy
Gambio
Gmail
Google Shopping
Linnworks
Magento
OTTO
PrestaShop
Rakuten
Shopware
TeamViewer
Zoom
osCommerce

Integrations

Amazon
Shopify
WooCommerce
eBay
Allegro
BigCommerce
Cdiscount
Etsy
Gambio
Gmail
Google Shopping
Linnworks
Magento
OTTO
PrestaShop
Rakuten
Shopware
TeamViewer
Zoom
osCommerce

Pricing Details

$33 per month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

magnalister

Founded

2007

Country

Germany

Website

www.magnalister.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Alternatives

Alternatives

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Auremo GmbH