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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

EDIJET is a comprehensive MAP solution tailored for manufacturers of varying sizes aiming to promote their products across multiple marketplaces within the evolving e-commerce landscape. This innovative tool serves as an exceptional assistant, boasting a robust infrastructure, user-friendly interface, and sophisticated features crafted from extensive expertise. It streamlines the management of your commercial activities in marketplaces, making the process simpler, quicker, and more precise. EDIJET seamlessly connects with all major marketplaces, allowing users to select their desired platform while leaving the rest to the software's capabilities. Additionally, it can be easily integrated with existing ERP systems, enabling rapid product management and efficient order processing. By alleviating the workload associated with e-commerce transactions, particularly in multi-channel sales, it significantly reduces the likelihood of errors. With the EDIJET Marketplace application, users can swiftly establish their presence on various platforms, thus facilitating business growth through enhanced sales opportunities. In a competitive market, leveraging such a solution can be a game-changer for manufacturers looking to expand their reach.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
WooCommerce
BigCommerce
Cdiscount
Data Interchange
Gmail
Linnworks
OpenText Process Automation
Shopify
eBay

Integrations

Amazon
WooCommerce
BigCommerce
Cdiscount
Data Interchange
Gmail
Linnworks
OpenText Process Automation
Shopify
eBay

Pricing Details

$33 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

MAP

Founded

1997

Country

Turkey

Website

www.map.com.tr/solutions/edijet-marketplace-integration/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

Alternatives