Valigara Reviews

Valigara

4.7 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 12 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

Valigara is an online management tool that's specifically tailored for jewelers. Manage, Sync, & Sell Jewelry on Leading Online Marketplaces, Websites, Social, and Other Channels. - Manage and sync your jewelry and diamonds inventory - Store, Generate, and Optimize Content: Titles, Descriptions and Prices - Send jewelry to Amazon, Etsy and eBay, Walmart, Shopify, Shopify, and all other online channels - Increase your online presence using Marketing and Analysis tools - Manage orders, Fulfillment & Logistics Segment and Sync clients with the built in CRM - Automated email campaigns and send emails Managing B2B distributors and wholesale operations

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
DiamondXecutive Pro No 
Easyship No 
Etsy No 
Facebook Ads No 
Fulfillment by Amazon (FBA) No 
Gmail Yes 
Google Shopping No 
Mailchimp No 
PayPal No 
QuickBooks Accountants No 
ShipEngine No 
ShipStation No 
Stripe No 
Stripe Billing No 
Walmart Pay No 

Integrations

Amazon Yes 
BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
DiamondXecutive Pro Yes 
Easyship Yes 
Etsy Yes 
Facebook Ads Yes 
Fulfillment by Amazon (FBA) Yes 
Gmail No 
Google Shopping Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Accountants Yes 
ShipEngine Yes 
ShipStation Yes 
Stripe Yes 
Stripe Billing Yes 
Walmart Pay Yes 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Pricing Details

$199.00/month
Flexible packages, starting $199/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

Valigara

Founded

2009

Country

Israel

Website

www.valigara.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Jewelry Store Management

Appraisal Management Yes 
Commission Management Yes 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design Yes 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

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