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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

Enhance User Engagement without Coding You can add different apps to your website, increasing sales and engagement without having to code. All eCommerce platforms supported: Shopify, BigCommerce and WooCommerce. * Communication - Use our communication feesatures to allow your users contact you easily via Whatsapp, Email, Phone, and many other methods. * Special Offers - Smartarget offers a variety of apps that allow you to send special deals and offers directly to your users. * Simple to Use - No-coding required.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
AmeriCommerce No 
Elementor No 
Joomla! No 
Landingi No 
Leadpages No 
Magento No 
Mobirise No 
PrestaShop No 
SITE123 No 
STRATO No 
Salesforce No 
Shift4Shop No 
Splash No 
Squarespace No 
Webflow No 
Weebly No 
osCommerce No 

Integrations

BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
AmeriCommerce Yes 
Elementor Yes 
Joomla! Yes 
Landingi Yes 
Leadpages Yes 
Magento Yes 
Mobirise Yes 
PrestaShop Yes 
SITE123 Yes 
STRATO Yes 
Salesforce Yes 
Shift4Shop Yes 
Splash Yes 
Squarespace Yes 
Webflow Yes 
Weebly Yes 
osCommerce Yes 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0 / Month
Use Smartarget for free for the first 100 clicks (user interactions) on your apps. Afterwards the apps will be visible on the homepage only. If you want unlimited clicks it costs $5 per month only. Unlimited traffic!
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

TopSoft UG

Founded

2015

Country

Germany

Website

smartarget.online

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Website Optimization Tools

Competitor Analysis No 
Content Management No 
Keyword Research Tools No 
Link Management No 
Performance Metrics No 
Problem Area Alerts No 

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