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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

Report Pundit empowers Shopify merchants to transform their store data into straightforward, actionable reports, eliminating the need for extensive spreadsheet work. This tool caters to teams requiring precise insights from Shopify data, encompassing various aspects such as sales, inventory, products, customers, taxes, refunds, payouts, fulfillment, POS, subscriptions, and marketing effectiveness. Users have the option to begin with pre-designed report templates or can tailor reports to fit their specific business needs by utilizing custom columns, filters, formulas, tags, metafields, and line-item details. Additionally, reports can be exported in diverse formats and set to automatically deliver to designated recipients via email, Google Sheets, Slack, FTP, and other platforms. It also facilitates integration with widely-used tools and supports multi-store reporting, which allows businesses to amalgamate data from several Shopify stores into one cohesive view. Report Pundit proves particularly beneficial when the existing standard reports from Shopify fall short of what users require, providing them with a robust solution for comprehensive data analysis. By utilizing this tool, merchants can enhance their operational efficiency and make informed decisions based on accurate data insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
WooCommerce
eBay

Integrations

Shopify
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
WooCommerce
eBay

Pricing Details

$33 per month
Free Trial
Free Version

Pricing Details

$9
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

Dayspring Technologies Pvt Ltd

Founded

2016

Country

India

Website

www.reportpundit.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

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