Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.
Description
TechSuite is a Windows + cloud SaaS that wraps bench-repair tools (BSOD analysis, HDD testing, malware scanning, Windows update repair, network diagnostics, registry cleanup) behind a unified runner with branded reporting.
The CLI is invokable from any RMM script engine (Syncro, NinjaOne, ConnectWise, Atera, Kaseya/Datto, HaloPSA), making TechSuite a prebuilt scripts library for MSPs running periodic maintenance on managed endpoints. The cloud dashboard handles shop-wide settings, report storage, and webhook events.
v2 integrations with Syncro and RepairShopr push reports to tickets. Reacquired by its original developers in August 2025; since then: AI report summaries, dashboard redesign, infrastructure modernization, 15+ rewritten core tools. Weekly releases.
Per-tech subscription: $25 Basic, $49 Plus (3 techs), $179 Pro (10 techs). 14-day free trial.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Atera
No
Autotask PSA
No
ConnectWise Automate
No
RepairShopr
No
Syncro
No
Integrations
Atera
Yes
Autotask PSA
Yes
ConnectWise Automate
Yes
RepairShopr
Yes
Syncro
Yes
Pricing Details
$30.00/month
Free Trial
No
Free Version
No
Pricing Details
$25.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RepairTRAX
Founded
1998
Country
United States
Website
www.repairtrax.com
Vendor Details
Company Name
RepairTech
Founded
2011
Country
United States
Website
www.repairtechsolutions.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
No
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No
Product Features
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No