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features
design
support

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Description

Retail repair industry: Comprehensive point-of-sale, repair tracking, business management solution. RepairQ is focused on automating your daily operations. We are constantly adding new features and qualified partners to our platform. RepairQ offers Ticket and Repair Tracking and Inventory Management. It also provides Business Intelligence reporting and enhanced customer relationship management. Sign up for RepairQ today and get a free trial!

Description

Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a versatile Job Tracking and Ticketing platform hosted in the cloud, tailored to cater to the requirements of businesses of any size, offering various levels of customization and workflow management. This innovative platform alleviates the burden of traditional paperwork, streamlining data management for organizations. Dynamic Dashboard. This feature empowers organizations to make informed business decisions and conduct benchmarking using real-time insights. Estimate Tracking. Instantly provide your clients with quick estimates, whether billable or complimentary, through a unique link, and effortlessly convert these estimates into actual jobs. Ticket Tracking. Generate interactive tickets equipped with robust, customizable options, and keep your customers informed with status updates sent directly to their email. Customer Management. Efficiently oversee your client relationships along with their repair requests, memberships, payment methods, history, and geographical locations. Supplier Management. Streamline the management of your suppliers by creating purchase orders and tracking returns for defective parts (RMA), ensuring a smooth operational flow. With RepairsTracker, businesses can not only enhance their productivity but also improve customer satisfaction through effective communication and management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Heartland Payment Processing Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Integrations

Heartland Payment Processing No 
QuickBooks Online No 
QuickBooks Online Advanced No 

Pricing Details

$75 per month
Starting at $75, contact us for special promotions.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ServiceCentral Technologies

Founded

2007

Country

United States

Website

repairq.io

Vendor Details

Company Name

RepairsTracker

Country

Canada

Website

www.repairstracker.com

Product Features

Catalog Management

Catalog Creation Yes 
Content Library No 
Content Management Yes 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs Yes 
Desktop Publishing No 
Pricing Management Yes 
Product Comparison No 
Search Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management No 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce No 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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