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Description
Repair Pilot can transform your repair business. You can increase your efficiency, customer experience, and revenue while having instant access data that allows for you to take full control of your repair company. Repair Pilot was designed to meet the needs and requirements of repair businesses. Repair Pilot can repair watches, jewellery and computers as well as clocks, golf equipment, and computers. Repair Pilot's workflow is easy to integrate into any business and can offer almost immediate return on investment. Repair Pilot software makes it easy to manage customers, repairs, and everything else. Repair Pilot is the ideal CRM system for repair shops looking to take control of their business. You can easily see how your business is doing with real-time reporting at the touch of a button. You don't even have to be present in the office. You can log in from your smartphone, tablet, or any other internet-enabled device.
Description
Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer.
The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online.
For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process.
In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians.
Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dropbox
Yes
Google Drive
Yes
Mailchimp
Yes
Microsoft OneDrive
Yes
QuickBooks Online
Yes
SMS Broadcast
Yes
Integrations
Dropbox
No
Google Drive
No
Mailchimp
No
Microsoft OneDrive
No
QuickBooks Online
No
SMS Broadcast
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Repair Pilot Ltd
Country
United Kingdom
Website
www.repairtrackingsoftware.com
Vendor Details
Company Name
Sattotal
Founded
2026
Country
Spain
Website
sattotal.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
