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Description
RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.
Description
ScreenSharing presents a streamlined and web-based solution for sharing screens instantly, eliminating the need for any downloads.
Notable Features:
Seamless Start: Users can effortlessly initiate a sharing session by clicking the "SHARE MY SCREEN" button, followed by selecting the desired screen or application window to share, and then copying the provided link for their audience.
Superior Streaming Quality: The platform ensures high-definition screen sharing that adapts to varying network conditions, delivering an uninterrupted viewing experience.
Robust Security Protocols: This service prioritizes safety with enterprise-level security, employing encryption through industry-standard protocols along with end-to-end protection. Every session is assigned a unique, encrypted room ID that expires post-usage, granting users complete authority to control access and the ability to end a session at any time.
Cross-Platform Functionality: It is compatible with all leading web browsers and operating systems, making it accessible to a wider audience.
In addition, its user-friendly interface makes it simple for anyone to share their screen quickly and effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RemoteVS
Country
Republic of Korea
Website
www.remotevs.com
Vendor Details
Company Name
ScreenSharing
Founded
2022
Country
United Kingdom
Website
screensharing.net
Product Features
Product Features
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording