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Description
Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.
Description
Text4Customers is an innovative web-based platform designed for managing and launching SMS marketing campaigns, enabling organizations to effectively connect with their desired audiences. This system features a robust and adaptable sending engine that automates the distribution of messages to recipients, facilitating seamless communication. With its two-way automated mobile campaign management capabilities, users can create reusable message templates and handle their contacts and contact groups with ease. The platform allows for the distribution of bulk messages to specific recipients and groups, and supports both individual and mass messaging options, along with scheduling for campaigns and messages. Furthermore, it simplifies the process of importing contacts from Excel and CSV files, empowering users to manage multiple businesses through distinct dedicated accounts. Users can also share campaign URLs with their mailing lists from various email providers like Gmail, Yahoo, and Hotmail, as well as import address books from different mail servers, making it a comprehensive tool for effective customer engagement. Ultimately, Text4Customers streamlines communication strategies, enhancing the efficiency of marketing efforts across diverse platforms.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Gmail
Microsoft Excel
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Yahoo! Mail
Integrations
Facebook Messenger
Gmail
Microsoft Excel
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Yahoo! Mail
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tentie
Founded
2014
Country
United States
Website
www.withrelay.com
Vendor Details
Company Name
SSA Soft
Founded
2006
Country
United States
Website
www.ssasoft.com/products/text4customer/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
