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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.

Description

SMS-iT CRM is a semi-sentient cutting-edge, communication-focused platform for sales and marketing. This all-inclusive system is engineered for perpetual expansion, offering an extensive array of tools catering to lead acquisition, client nurturing, sales oversight, and retention. With over 50 specialized sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more, SMS-iT equips businesses for success. Notably, SMS-iT possesses semi-sentient capabilities, allowing it to comprehend text inputs, offer contextually relevant suggestions or responses, and continuously learn from user interactions for future engagements. Moreover, SMS-iT CRM distinguishes itself with features like SIM card integration, advanced AI functionalities for messaging and marketing, a network of 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Customized to expedite business growth and optimize monthly software expenses, SMS-iT CRM stands as a versatile solution poised for businesses to thrive in dynamic markets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWeber
ActiveCampaign
ChatGPT
Facebook Messenger
GetResponse
Google
Mailchimp
SONIFI
Shopify
Slack
Vonage Communications APIs (Nexmo)
WooCommerce
X (Twitter)

Integrations

AWeber
ActiveCampaign
ChatGPT
Facebook Messenger
GetResponse
Google
Mailchimp
SONIFI
Shopify
Slack
Vonage Communications APIs (Nexmo)
WooCommerce
X (Twitter)

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

$299/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tentie

Founded

2014

Country

United States

Website

www.withrelay.com

Vendor Details

Company Name

SMS-iT

Founded

2021

Country

United States

Website

smsit.ai

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Sonar Reviews

Sonar

Marchex