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Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
Taddoo keeps a tattoo studio organised from the first client message to the finished sitting. The mobile app covers daily operations: month, week and day calendars, client profiles, consent forms signed directly on the device and archived as PDFs, automatically generated client receipts, photo-scanned expense documents, newsletters, revenue projections and one-click Excel exports for accounting.
Booking works your way: enter appointments yourself or share a personal booking link where clients choose an open slot and pay a deposit immediately, so the session confirms itself without back and forth. Automatic reminders go out before every appointment.
Inside Gmail, the built-in AI assistant turns unstructured inquiries into structured projects (motif, body placement, size, reference images), writes reply drafts in the artist's own voice, proposes genuinely available time slots, and looks after deposits, consent forms, reminders, aftercare notes and follow-ups.
Made for solo tattoo artists as well as studios where a booking manager coordinates up to twelve separate artist inboxes. EU-hosted and encrypted, no AI training on customer data. From 16 CHF monthly, 14 days free trial.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
Apple Calendar
No
ChatGPT
No
Claude
No
Claude Duet
No
Claude for Legal
No
Gemini
No
Gmail
No
Instagram
Yes
Model Context Protocol (MCP)
No
Integrations
Google Calendar
Yes
Apple Calendar
Yes
ChatGPT
Yes
Claude
Yes
Claude Duet
Yes
Claude for Legal
Yes
Gemini
Yes
Gmail
Yes
Instagram
No
Model Context Protocol (MCP)
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
16 CHF per month
App plan: 16 CHF per month, or 160 CHF per year (2 months free). 14-day free trial. Studio plan with the AI booking assistant is priced separately; waitlist open.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
Tattoomii GmbH
Founded
2025
Country
Switzerland
Website
taddoo.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
No
Room Booking Management
No