Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
RelayFax serves as an efficient email-to-fax and fax-to-email server, streamlining the management of your fax communications. It simplifies the tasks of sending, receiving, and organizing fax traffic over your network. By seamlessly integrating with current email solutions, RelayFax enables you to fax directly from your desktop. The RelayFax Network Fax Manager enhances this experience, making it easy to handle faxes efficiently. It accommodates a diverse range of systems and configurations, featuring support for SSL and TLS encryption, Direct Inward Dialing (DID) routing, and compatibility with TWAIN devices like scanners and digital cameras. Users have the option to utilize various types of fax modems or to send and receive faxes without one via Fax-Over-IP (FOIP) technology. Additionally, the RelayFax Network Fax Manager can automate numerous fax-related functions, including modem detection, scheduling of faxes, and routing of incoming faxes. To further enhance efficiency, it allows for the integration of Optical Character Recognition (OCR) alongside customizable routing rules, ensuring speedy faxing of scanned documents. This comprehensive solution ultimately simplifies the entire faxing process for businesses of all sizes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
No
Instagram
No
Mycel
No
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
Alt-N Technologies
Country
United States
Website
www.altn.com/Products/RelayFax-Network-Fax-Manager/Features/
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Fax Server
Archiving & Retention
No
Automated Routing
Yes
Delivery Management
Yes
Email to Fax
No
Fax to Email
No
FoIP
Yes
Whitelisting / Blacklisting
No