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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Enhance your business's outreach while preserving your profit margins! With Relay, you can consolidate orders from various platforms, allowing you to maintain your marketing efforts through third-party applications while slashing your delivery costs. Don’t let third-party services deplete your profits by imposing high fees on your customers. By partnering with Relay for your fulfillment needs, you could cut your delivery commissions by an impressive 75%. Say goodbye to the hassle of managing numerous applications and devices. We provide a seamless management system that combines phone orders, online orders, and integrates with leading delivery apps in just one night! Consult with one of our experts about your restaurant's specific requirements, and they will guide you through the innovative technology and services offered by Relay. Simply opt out of the delivery option on third-party platforms and continue to receive orders from them while utilizing Relay for a more cost-effective and reliable delivery solution. Make the switch today and see how your restaurant can thrive with reduced costs and improved efficiencies!

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accur8 TMS Yes 
Adobe Marketo Engage No 
Bbot Yes 
Desktop.com No 
Eloqua No 
Hemi No 
Konstantly Yes 
Salesforce No 
Salesforce Agentforce Service No 
Teal Yes 
WorkMarket No 

Integrations

Accur8 TMS No 
Adobe Marketo Engage Yes 
Bbot No 
Desktop.com Yes 
Eloqua Yes 
Hemi Yes 
Konstantly No 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Teal No 
WorkMarket Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Relay

Country

United States

Website

www.relay.delivery/

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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