Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Prepare to embark on a transformative journey in the realm of Industrial IoT! Enhance your organization's efficiency, sustainability, quality, and safety by leveraging real-time actionable insights. Effortlessly and without vendor restrictions, gather energy and operational data from a multitude of sources. By employing object-oriented data models in NoSQL data management frameworks, you can achieve significantly improved performance for time-series data storage. Oversee, configure, and manage vast networks of sensors and gateways in the field, while automating rules and monitoring sensor health. Harness powerful cloud-based analytical tools to operationalize your data, converting it into valuable insights. You can either create your own applications or select from numerous pre-built energy solutions tailored to your organization's unique requirements. Moreover, a virtual energy management service empowers you to make timely decisions, leading to optimal actions that maximize your value proposition. This new approach not only streamlines processes but also fosters a culture of innovation and adaptability within your enterprise.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
API Access
Has API
Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$275 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reengen
Country
Turkey
Website
www.reengen.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management