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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Redgrasp is an innovative microlearning platform designed to assist organizations in reinforcing knowledge by delivering short, repetitive quiz questions derived from their own documents, protocols, guidelines, and procedures. Administrators can create targeted campaigns for specific audiences and schedule the distribution of questions via email. This setup allows individuals within the same audience to receive identical questions simultaneously, fostering opportunities for engaging discussions on the topics presented. Participants have the ability to provide both answers and comments, while administrators can analyze responses and assess knowledge levels by subject or group. Organizations can craft their own questions, invite experts to contribute, utilize a pre-existing question bank, or collaborate with Redgrasp to formulate questions and provide comprehensive explanations. The platform is versatile, supporting various aspects of staff learning, professional development, onboarding processes, communication of updated procedures, and preparation for accreditation in fields such as healthcare, education, professional associations, government, and beyond. Furthermore, Redgrasp’s approach enhances community engagement and knowledge retention among users, making it an essential tool for continuous learning in any organization.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Desktop.com No 
Indent No 
Outdoo AI No 
Rippling No 
SURFconext Yes 
Teamstack No 
Zendesk No 

Integrations

Desktop.com Yes 
Indent Yes 
Outdoo AI Yes 
Rippling Yes 
SURFconext No 
Teamstack Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$57.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Redgrasp

Founded

2016

Country

Netherlands

Website

redgrasp.com

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Microlearning

Adaptive Learning No 
Asynchronous Learning No 
Built-In Course Authoring No 
Content Library No 
Evaluation Management No 
Gamification No 
Leaderboards No 
Progress Tracking No 
Quizzes No 
Rewards Management No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

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