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Description
Our partnership and platform accelerates and enhances every aspect of the subscription lifecycle—from plans, pricing, and promotions and subscriber management, to payments optimization, recurring billing, churn management, and revenue recognition. Recurly delivers:
- Scalability: Our platform is built for growth, adapting effortlessly to your evolving needs. Enter new markets and manage expansion without skipping a beat.
- Subscription Insights: Gain data-driven expertise on subscriber behaviors and preferences, empowering you to make strategic decisions that bolster your bottom line.
- Subscriber Retention: We perfect the art of retention through personalization for heightening customer engagement and robust churn management solutions.
- Profitable Growth: Our technology isn't just sustaining; it's growth-accelerating, driving operational efficiency and fostering innovation.
Description
RetentionLens is designed to assist subscription-based businesses in reclaiming involuntary churn, which refers to the revenue that can be lost due to failed or declined payments.
Upon the failure of a recurring charge, RetentionLens springs into action to recover that revenue: it implements intelligent payment retries scheduled for optimal success, sends automated dunning emails encouraging customers to update their payment information, and offers an intuitive hosted update process that simplifies payment corrections. Additionally, a recovery dashboard provides insights into saved revenue, highlights at-risk charges, and identifies areas where churn is occurring. The service integrates seamlessly with your payment infrastructure, such as Stripe, ensuring that the setup process is efficient, taking only minutes rather than weeks. It's important to note that the majority of subscription cancellations are not a result of customers intentionally leaving; rather, they stem from expired cards and soft declines, making recovery efforts the quickest and most cost-effective approach to increasing net revenue.
Developed in Europe with a strong emphasis on data protection, RetentionLens is particularly well-suited for SaaS, subscription, and membership organizations looking to mitigate revenue loss without needing to expand their workforce. Furthermore, its user-friendly interface ensures that businesses can easily navigate and utilize its features for maximum benefit.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
Yes
Airbyte
Yes
Blotout
Yes
Campaign Monitor
Yes
Chargeback
Yes
Eclincher
Yes
Finsi
Yes
GetAccept
Yes
Gmail
Yes
HubSpot CRM
Yes
Integrations
Stripe
Yes
Airbyte
No
Blotout
No
Campaign Monitor
No
Chargeback
No
Eclincher
No
Finsi
No
GetAccept
No
Gmail
No
HubSpot CRM
No
Pricing Details
$0.00/month
Starter plan:
- $0/month for first 12 months
- $40k/month in revenue included
Professional & Elite plans available with custom pricing
- $0/month for first 12 months
- $40k/month in revenue included
Professional & Elite plans available with custom pricing
Free Trial
Yes
Free Version
No
Pricing Details
$59/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Recurly
Founded
2010
Country
United States
Website
www.recurly.com
Vendor Details
Company Name
Monrad Ruzt Technology
Founded
2025
Country
Switzerland
Website
ruzt.ai
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
Yes
Signature Capture
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
No
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
