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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Records Disposition Approval Module is a vital addition for managing records within the OpenText Content Suite. This product feature is designed specifically for OpenText Content Server users, ensuring that the record approval process is streamlined and efficient. RDA was developed based on feedback from users like you, aiming to simplify the sign-off workflow and minimize the time record managers need to process approvals. It enables approvers to access all necessary metadata for each object, facilitating quick decision-making. Additionally, RDA offers various filters and facets that help users easily identify groups of records, allowing for batch approvals or rejections. For those uncertain about specific records, the module provides an option to request feedback for clarification. Users can effortlessly select approved records while deselecting those that are rejected during a disposition search, and they can also bulk apply holds or update records management metadata directly through the RDA interface. Ultimately, this module enhances both user experience and operational efficiency in records management.

Description

StoryPulse serves as a user-friendly customer engagement tool integrated with your CRM system, enabling sales professionals to connect with clients seamlessly while delivering content and conducting surveys. This platform allows for the effortless collection of customer data points, which can be utilized for analytics and segmentation strategies, ensuring that organizations can effectively reach their target audiences. By facilitating access to both qualitative and quantitative feedback from users, businesses can gain valuable insights into customer preferences and behaviors. Furthermore, the platform offers customization options that enable users to modify content directly or through module settings, providing flexibility in design and presentation. With StoryPulse, organizations are equipped to enhance their customer engagement strategies and improve overall client satisfaction. This innovative tool transforms the way businesses interact with their customers, paving the way for more informed decision-making.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Content Suite Security and Productivity Pack

Integrations

Content Suite Security and Productivity Pack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cassia Content Management

Founded

2011

Country

Canada

Website

www.cassiacm.com

Vendor Details

Company Name

PlayClay

Website

storypulse.com

Product Features

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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