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Description
Our service is designed to be independent of apps, ensuring compatibility with all types of phones. You have the ability to record all your calls, whether they are outgoing, incoming, or conference calls, and all recordings are securely stored in your account. Each recording can be easily accessed for playback or downloaded in MP3 format, with no limitations on the number of recordings or their lengths. Feel free to make as many recordings as you desire, as they will always be available in your account. If you identify several key points during an hour-long conversation, you can mark those highlights in the recording for future reference. Your account can be linked to multiple phones, including your work phone, personal phone, or those of your colleagues. Additionally, you can organize your calls by adding labels and descriptions to remember the context of each conversation. The audio quality of your recordings is pristine, with no unwanted static or background noise. Recognizing that transcribing recordings can be tedious, we offer a transcript service so you can easily work with your call recordings. This feature greatly enhances your ability to capture and utilize important information from your conversations.
Description
A complimentary telephony service is available, enabling both incoming and outgoing calls over the Internet, equipped with a diverse array of features tailored for your business needs. You can obtain a variety of Latvian and international phone numbers to receive calls, which can then be redirected to a call center or a mobile device. Enjoy low-cost calling rates within Latvia and internationally, costing just a few cents per minute. Make calls using your existing phone without the necessity of changing your current operator or SIM card. Additionally, you have the ability to play audio messages for each call. The platform provides real-time reports and statistics on calls, while tools like predictive dialers and click-to-call functionalities significantly reduce the amount of time agents spend dialing. An automatic dialer allows recorded messages to be sent to multiple numbers simultaneously. While waiting, customers can listen to music, and calls are routed to either all available operators or the first one to pick up. This comprehensive system enhances communication efficiency and streamlines customer interactions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Recordator
Founded
2013
Country
India
Website
www.recordator.com
Vendor Details
Company Name
TelTel
Founded
2008
Country
Latvia
Website
www.teltel.io
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
