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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ReclaimDesk offers a comprehensive and modern approach to managing lost and found items, enabling businesses to restore order, foster trust, and enhance efficiency. The platform features a user-friendly dashboard that simplifies the cataloging of found items, monitoring of claims, and resolution processes, ensuring users can work with assurance. Effortless Item Logging allows for immediate recording of found items complete with images, tags, locations, and additional notes. Smart Claim Management streamlines the process by letting guests submit claims through a public portal, while you can effortlessly match, verify, and respond—all from a single interface. Seamless Communication is facilitated by the in-app reply feature, with ReclaimDesk managing email correspondence, ensuring customers remain updated throughout the entire process. Customisable and Scalable options allow for the management of multiple locations, teams, categories, and notification preferences while incorporating QR codes that link people directly to your claims page. No matter if you operate a small business, an event space, or a large venue, ReclaimDesk equips you with the necessary tools to effectively manage lost and found items in a timely manner, enhancing both customer satisfaction and operational efficiency.

Description

Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Chat No 
Microsoft Teams No 
Slack No 
Zapier No 

Integrations

Google Chat Yes 
Microsoft Teams Yes 
Slack Yes 
Zapier Yes 

Pricing Details

$0/month
Free Trial No 
Free Version Yes 

Pricing Details

US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ReclaimDesk

Founded

2025

Country

Germany

Website

reclaimdesk.com

Vendor Details

Company Name

vFound

Founded

2019

Country

Canada

Website

vfound.io

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Product Features

Lost and Found

Access Control Yes 
Automatic Matching Yes 
Category Management Yes 
Claims Management Yes 
Cross-Database Search No 
Document Management No 
Historical Reporting Yes 
Image Recognition Yes 
Inventory Management Yes 
Self Service Portal Yes 
Shipping Management No 
Unclaimed Items Management Yes 

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