Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReclaimDesk offers a comprehensive and modern approach to managing lost and found items, enabling businesses to restore order, foster trust, and enhance efficiency. The platform features a user-friendly dashboard that simplifies the cataloging of found items, monitoring of claims, and resolution processes, ensuring users can work with assurance.
Effortless Item Logging allows for immediate recording of found items complete with images, tags, locations, and additional notes.
Smart Claim Management streamlines the process by letting guests submit claims through a public portal, while you can effortlessly match, verify, and respond—all from a single interface.
Seamless Communication is facilitated by the in-app reply feature, with ReclaimDesk managing email correspondence, ensuring customers remain updated throughout the entire process.
Customisable and Scalable options allow for the management of multiple locations, teams, categories, and notification preferences while incorporating QR codes that link people directly to your claims page.
No matter if you operate a small business, an event space, or a large venue, ReclaimDesk equips you with the necessary tools to effectively manage lost and found items in a timely manner, enhancing both customer satisfaction and operational efficiency.
Description
Effortlessly transmit case details from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously known as Microsoft’s Team Foundation Server or TFS 2013-2019. A typical use case involves escalating bugs or issues that necessitate developer intervention to resolve. Users can search within TFS, associate cases with existing work items, or directly "send cases" to TFS, resulting in the automatic creation of new work items. After the development team finalizes their tasks, CRM cases are updated to reflect important TFS work item information, along with notifications for CRM updates. It's important to note that not every case pertains to a bug; some require escalation for development solutions. You can also establish two-way links between cases and TFS work items. Additionally, new TFS work items can be automatically generated based on specific case field values and assigned to the appropriate projects. This integration supports all templates and various work item types, ensuring comprehensive functionality across the board. By streamlining this communication, teams can enhance their efficiency and responsiveness to issues that arise.
API Access
Has API
No
API Access
Has API
No
Integrations
AscentialTest
No
Gemini Testing
No
Pester
No
PitchBook
No
Qualitia
No
Revenera SCA
No
Integrations
AscentialTest
Yes
Gemini Testing
Yes
Pester
Yes
PitchBook
Yes
Qualitia
Yes
Revenera SCA
Yes
Pricing Details
$0/month
Free Trial
No
Free Version
Yes
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ReclaimDesk
Founded
2025
Country
Germany
Website
reclaimdesk.com
Vendor Details
Company Name
Quantum Whisper
Founded
2006
Country
Canada
Website
www.quantumwhisper.com
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
Yes