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Description
Recepcionista.com serves as an AI-driven front-office solution tailored for service-oriented businesses in Spain, functioning as a virtual receptionist that manages incoming calls and WhatsApp messages around the clock. It intelligently interprets customer needs, gathers essential contact and service information, provides answers to preset questions, qualifies leads, schedules appointments, and appropriately directs or escalates inquiries. Users have the flexibility to customize their offerings, working hours, frequently asked questions, pricing information, scheduling protocols, and escalation processes. The platform conveniently delivers organized summaries to team members while seamlessly integrating with tools like Google Calendar, Microsoft Outlook, Microsoft 365, WhatsApp Business, and Telnyx. Subscription plans begin at €99 per month and come with guided setup assistance. This innovative service is particularly beneficial for solo entrepreneurs and service teams aiming to minimize missed calls and ensure that conversations lead to actionable next steps, ultimately enhancing their operational efficiency. Additionally, its user-friendly interface makes it accessible for those with varying levels of technical expertise.
Description
Vocally serves as an AI voice receptionist designed specifically for small and medium-sized service enterprises. This innovative solution manages incoming calls around the clock in multiple languages, including Italian, English, and Spanish, while also handling bookings, providing answers from a personalized knowledge base, and directing or escalating calls as necessary. Additionally, it maintains communication through follow-ups via SMS, email, and WhatsApp for enhanced customer engagement. A convenient voice widget allows website visitors to interact with the same AI assistant, ensuring a seamless experience. Each business enjoys its own dedicated tenant featuring tailored prompt tuning, detailed call logs, transcripts, and comprehensive usage analytics. The service is developed by Mandally Technologies S.R.L.S., based in Italy, catering to the unique needs of various industries. With its multifaceted capabilities, Vocally not only streamlines communication but also enhances operational efficiency for its users.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Recepcionista.com
Founded
2024
Country
Spain
Website
www.recepcionista.com
Vendor Details
Company Name
Mandally Technologies S.R.L.S.
Country
Italy
Website
vocally.me
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant