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features
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support

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Description

Local business owners are well aware of the importance of maintaining a good reputation; however, they often struggle to find the time to pursue reviews, engage with customers, or consistently manage social media accounts. RecensioAI simplifies this process by automating everything. Following each customer visit, RecensioAI promptly dispatches review requests via email, SMS, or WhatsApp. Satisfied customers are directed to leave feedback on Google, while those with grievances are given a private avenue to communicate with the owner, thus preventing negative reviews from being published. Each review receives a swift response crafted by AI, which is delivered in the language of the customer and aligns with your brand's voice. Additionally, RecensioAI serves as a comprehensive marketing platform. It utilizes AI to generate and schedule new posts for Instagram, Facebook, and Google on a weekly basis. The platform also facilitates email marketing campaigns for your customer database, automatically showcases top reviews as branded social media content, manages your Google Business Profile, collects WiFi leads, and monitors local competitors. With just one dashboard and a single subscription, RecensioAI is designed to replace tools like Birdeye, Hootsuite, and Mailchimp, making the setup process a breeze that takes only 10 minutes. This efficiency allows business owners to focus more on their core operations while RecensioAI takes care of their online presence.

Description

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Facebook
Google Business Profile
Hootsuite
Instagram
WhatsApp

Integrations

Facebook
Google Business Profile
Hootsuite
Instagram
WhatsApp

Pricing Details

$47/month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RecensioAI BV

Founded

2026

Country

Netherlands

Website

my.recensioai.com

Vendor Details

Company Name

Reputology

Founded

2013

Country

United States

Website

reputology.com

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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