Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RealWork Labs is a specialized software solution designed for home service companies that transforms each job into a "beacon," signaling to nearby residents by linking genuine reviews, images, and job details to the exact locations where services were delivered. The platform automates the process of requesting reviews through various methods such as email, text, or direct capture via its mobile application; it employs artificial intelligence to generate responses to reviews; and it gives homeowners the option to post their feedback on platforms like Google or Facebook. By merging location-based reviews with job-site photographs, it fosters community trust, allowing users to create compelling narratives and portfolios that can be displayed on widgets or websites, ultimately showcasing authentic work and drawing in quality inquiries. In addition to numerous integrations with CRM systems and websites, RealWork operates seamlessly, automating the sending of review requests, capturing visual content, and disseminating information according to standard workflows, while also utilizing AI for creating job descriptions and crafting responses. Furthermore, it features geo-grid tracking to enhance visibility within neighborhoods, making it an invaluable tool for businesses looking to grow their local presence. Through its innovative approach, RealWork Labs not only simplifies the review process but also strengthens the connection between service providers and their communities.

Description

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
17hats Yes 
Axis LMS Yes 
BookingKoala Yes 
Contractor Foreman Yes 
Encircle Yes 
Facebook Yes 
Google Yes 
HubSpot CRM Yes 
Jobber Yes 
Marketing 360 Yes 
Pipedrive Yes 
Pipefy Yes 
QuickBooks Online Yes 
Salesmate Yes 
Service Fusion Yes 
ServiceTitan Yes 
Thryv Yes 
Workiz Yes 
noCRM.io Yes 

Integrations

Salesforce Yes 
17hats No 
Axis LMS No 
BookingKoala No 
Contractor Foreman No 
Encircle No 
Facebook No 
Google No 
HubSpot CRM No 
Jobber No 
Marketing 360 No 
Pipedrive No 
Pipefy No 
QuickBooks Online No 
Salesmate No 
Service Fusion No 
ServiceTitan No 
Thryv No 
Workiz No 
noCRM.io No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RealWork

Founded

2020

Country

United States

Website

www.realworklabs.com

Vendor Details

Company Name

1440

Founded

2009

Country

United States

Website

www.1440.io/reputation-studio/

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

EmbedReviews Reviews

EmbedReviews

EmbedSocial
LocalReviews Reviews

LocalReviews

OneLocal