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API Access
Has API
API Access
Has API
Screenshots View All
Screenshots View All
Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
Pricing Details
$99.00/one-time
Free Trial
Free Version
Pricing Details
$39.00/month/user
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Re:Desk
Founded
2013
Country
Russia
Website
www.re-desk.com
Vendor Details
Company Name
SherpaDesk
Founded
2012
Country
United States
Website
sherpadesk.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking