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Description
RatingFlow is an innovative tool designed for review management that assists local businesses in garnering more 5-star Google reviews while keeping unfavorable feedback confidential. Rather than directing every customer to your Google listing and leaving the outcome to chance, RatingFlow employs a smart rating threshold that channels satisfied customers (those giving 4-5 stars) directly to Google, while discreetly guiding dissatisfied customers (1-3 stars) to a private feedback form that you oversee.
As a result, your public ratings improve, and potential negative reviews that could harm your reputation are sent to your inbox instead, allowing you the opportunity to address and resolve those concerns. This setup is user-friendly for business owners who may not have technical expertise; in just a single click, you can connect your Google Business Profile, establish your rating threshold, and personalize the funnel with your own branding elements such as logos and colors, getting you up and running in as little as five minutes. By streamlining the feedback process, RatingFlow empowers businesses to enhance their online presence effectively.
Description
Automating feedback and review processes specifically designed for technology, enhanced by AI, enables the collection of positive reviews to bolster social proof. By strategically gathering internal feedback at key moments, particularly when customers express dissatisfaction, you can ensure that satisfied users are directed to submit glowing 5-star reviews on your preferred third-party platforms. Our AI integration not only streamlines this process but also extracts valuable insights from the gathered feedback and reviews automatically. You can personalize your popup widget using your own CSS without impacting your site's performance, requiring just two lines of code for setup. Once activated, you can set it to run automatically, allowing you to focus on other priorities while effortlessly downloading reports, analyzing reviews, and witnessing a steady influx of positive feedback. The platform offers an intuitive survey builder that is smooth to navigate, allowing for quick and complete customization of surveys, widgets, and landing pages, and can be seamlessly integrated into your email sequences or dashboard. Furthermore, the ease of editing any component ensures that you can adapt your approach as needed without any hassle. This flexibility empowers you to continuously refine your strategy and maximize customer engagement.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CSS
G2
Google
Google Business Profile
Product Hunt
Trustpilot
Yelp
Integrations
CSS
G2
Google
Google Business Profile
Product Hunt
Trustpilot
Yelp
Pricing Details
$97/month
Free Trial
Free Version
Pricing Details
$27 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RatingFlow
Country
United States
Website
ratingflow.co
Vendor Details
Company Name
TrustLoop
Website
www.trustloop.co
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Alternatives
No Alternatives