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Description
RatingFlow is an innovative tool designed for review management that assists local businesses in garnering more 5-star Google reviews while keeping unfavorable feedback confidential. Rather than directing every customer to your Google listing and leaving the outcome to chance, RatingFlow employs a smart rating threshold that channels satisfied customers (those giving 4-5 stars) directly to Google, while discreetly guiding dissatisfied customers (1-3 stars) to a private feedback form that you oversee.
As a result, your public ratings improve, and potential negative reviews that could harm your reputation are sent to your inbox instead, allowing you the opportunity to address and resolve those concerns. This setup is user-friendly for business owners who may not have technical expertise; in just a single click, you can connect your Google Business Profile, establish your rating threshold, and personalize the funnel with your own branding elements such as logos and colors, getting you up and running in as little as five minutes. By streamlining the feedback process, RatingFlow empowers businesses to enhance their online presence effectively.
Description
ReviewPace serves as an operating system designed for local businesses to enhance their reputation and recover from setbacks. It enables business owners to cultivate genuine 5-star Google reviews, address dissatisfied customers discreetly before they leave feedback, and combat fraudulent review campaigns effectively.
Key features include:
- Guided Review Funnel: A custom link featuring a 1-5 star rating system where satisfied customers (4-5★) receive an AI-generated review for easy posting on Google, while dissatisfied customers (1-3★) are directed to a private Resolution Bridge for further assistance.
- Resolution Bridge: A dedicated platform for capturing private complaints, complete with urgency timers for service level agreements and automatic follow-ups once issues are resolved.
- Incident Workspace: A system to manage fake-review incidents, including analysis of suspicious review patterns, creation of dispute documentation, and the option to export evidence for Google appeals.
- Competitor Intelligence: A tool for monitoring competitor rankings, analyzing negative reviews for actionable insights, and creating targeted marketing strategies.
- Local SEO Radar & Profile Audit: A comprehensive assessment tool featuring a 10-pillar Google Business Profile scoring system, keyword tracking features, and an organized task board to improve local search performance.
This innovative approach not only safeguards a business's online reputation but also empowers owners to maintain a competitive edge in their local market.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
Google Business Profile
Pricing Details
$97/month
Free Trial
Free Version
Pricing Details
$39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RatingFlow
Country
United States
Website
ratingflow.co
Vendor Details
Company Name
ReviewPace
Founded
2024
Country
Morocco
Website
reviewpace.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Alternatives
No Alternatives