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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Rankur stands out as a highly-rated platform designed for effortless listening across social media channels. It allows you to uncover discussions surrounding your brand, products, management, and competitors, while also enabling real-time interaction with your audience. Our application facilitates engagement across various social media platforms, including Facebook, Twitter, YouTube, and others. Furthermore, you can track your performance and collaborate with your team effectively! Listen to the vast expanse of the internet, keeping an eye on news articles, blogs, digital content, and social media channels. Our advanced crawler scans over 100 million web pages daily, gathering conversations, comments, articles, and online reviews for you. With Rankur, you will remain informed about all online activities. Additionally, you can manage your company’s profiles directly through Rankur, allowing you to schedule posts and interact with customers and potential clients from one convenient location. Enhance your customer relations using our robust and cost-effective reputation management features. You’ll be able to monitor your social media strategies and easily connect with your target audience, ensuring a comprehensive and effective approach to your online presence. Ultimately, Rankur empowers you to take control of your digital narrative and foster meaningful connections with your audience.

Description

Customers expect a response when they engage with your brand via social media channels. But not just any reply. It must be a timely response that solves the issue in-channel, and leaves the customer satisfied. Verint Social allows your brand to deliver social service across all major platforms - with personalized conversations, smart automation, and actionable insights. Our intelligent, rules based routing system and prioritization engines ensure that relevant conversations are distributed based on identity, full conversational context, and a fully customized workflow in order to maintain your service standards. Verint Social is the only solution that can seamlessly integrate bot-based automation and agent-assisted services in a single conversation. This is facilitated by smooth bidirectional handoffs, which boost agency efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook
X (Twitter)
Blogger
Instagram
LinkedIn
Pinterest
WordPress
YouTube

Integrations

Facebook
X (Twitter)
Blogger
Instagram
LinkedIn
Pinterest
WordPress
YouTube

Pricing Details

$24 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rankur

Founded

2011

Country

United States

Website

rankur.com

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

verint.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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