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Description
RagMetrics serves as a robust evaluation and trust platform for conversational GenAI, aimed at measuring the performance of AI chatbots, agents, and RAG systems both prior to and following their deployment. It offers ongoing assessments of AI-generated responses, focusing on factors such as accuracy, relevance, hallucination occurrences, reasoning quality, and the behavior of tools utilized in real interactions.
The platform seamlessly integrates with current AI infrastructures, enabling it to monitor live conversations without interrupting the user experience. With features like automated scoring, customizable metrics, and in-depth diagnostics, it clarifies the reasons behind any failures in AI responses and provides solutions for improvement. Users can conduct offline evaluations, A/B testing, and regression testing, while also observing performance trends in real-time through comprehensive dashboards and alerts.
RagMetrics is versatile, being both model-agnostic and deployment-agnostic, which allows it to support a variety of language models, retrieval systems, and agent frameworks. This adaptability ensures that teams can rely on RagMetrics to enhance the effectiveness of their conversational AI solutions across diverse environments.
Description
VeriTrooper meticulously assesses evidence throughout various AI workflows, while SitRep conducts thorough audits of source materials to identify contradictions, outdated versions, duplicates, and any gaps present. Scout rigorously tests AI-generated answers against verified sources, ensuring that the question, response, verdict, and evidence are all documented accurately. Watchtower plays a crucial role in overseeing production responses by either capturing data or conducting scheduled tests to maintain quality.
This software operates directly on the customer's infrastructure, generating findings that can be reviewed and creating portable evidence packages for ease of access. It is important to note that individuals are responsible for interpreting these findings and determining necessary corrections, as the software itself does not provide certification of compliance.
The Evaluation Suite, compatible with Windows, macOS, and Linux, is readily accessible to all who request it, delivered through a manual installation process. Currently, the builds available are pre-release versions. The evaluation period spans 14 days from the initiation of the first genuine audit, allowing for five shared runs with a maximum of 200 evaluated items per run, granting users valuable insights into the software's capabilities and performance.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
$20/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RagMetrics
Founded
2024
Country
United States
Website
ragmetrics.ai/
Vendor Details
Company Name
VeriTrooper
Founded
2026
Website
veritrooper.com