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Description

RagMetrics serves as a robust evaluation and trust platform for conversational GenAI, aimed at measuring the performance of AI chatbots, agents, and RAG systems both prior to and following their deployment. It offers ongoing assessments of AI-generated responses, focusing on factors such as accuracy, relevance, hallucination occurrences, reasoning quality, and the behavior of tools utilized in real interactions. The platform seamlessly integrates with current AI infrastructures, enabling it to monitor live conversations without interrupting the user experience. With features like automated scoring, customizable metrics, and in-depth diagnostics, it clarifies the reasons behind any failures in AI responses and provides solutions for improvement. Users can conduct offline evaluations, A/B testing, and regression testing, while also observing performance trends in real-time through comprehensive dashboards and alerts. RagMetrics is versatile, being both model-agnostic and deployment-agnostic, which allows it to support a variety of language models, retrieval systems, and agent frameworks. This adaptability ensures that teams can rely on RagMetrics to enhance the effectiveness of their conversational AI solutions across diverse environments.

Description

Obtain scores that assess factual accuracy, context retrieval quality, guideline compliance, tonality, among other metrics. Improvement is impossible without measurement. UpTrain consistently evaluates your application's performance against various criteria and notifies you of any declines, complete with automatic root cause analysis. This platform facilitates swift and effective experimentation across numerous prompts, model providers, and personalized configurations by generating quantitative scores that allow for straightforward comparisons and the best prompt selection. Hallucinations have been a persistent issue for LLMs since their early days. By measuring the extent of hallucinations and the quality of the retrieved context, UpTrain aids in identifying responses that lack factual correctness, ensuring they are filtered out before reaching end-users. Additionally, this proactive approach enhances the reliability of responses, fostering greater trust in automated systems.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$20/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RagMetrics

Founded

2024

Country

United States

Website

ragmetrics.ai/

Vendor Details

Company Name

UpTrain

Country

United States

Website

uptrain.ai/

Product Features

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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