Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.
Description
With ServerInternals, users have immediate access to all critical information, facilitating swift diagnostics that lead directly to identifying the underlying issues and implementing appropriate solutions. There's no longer a necessity to utilize Performance Monitor and ponder which counter values to gather, nor to check Services for failures, or to delve into Event Viewer and create intricate filters to sift through extraneous data. Additionally, connecting to the server to examine CPU usage, memory consumption, and running processes via Task Manager is rendered unnecessary. The integration of performance metrics, event logs, service statuses, and process details, paired with intuitive drill-down navigation, ensures a streamlined and effective root-cause analysis of any issues that arise. If needed, corrective measures can be executed straight from the ServerInternals interface. The use of color-coded status indicators, gauges, charts, and lists allows for a comprehensive presentation of a wide array of information, enhancing user experience and operational efficiency. This holistic approach not only saves time but also empowers users to manage server performance proactively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$65.00/one-time/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DataTech911
Country
United States
Website
www.datatech911.com/solutions/rteam/
Vendor Details
Company Name
Hazelnut Software
Founded
2011
Country
United Kingdom
Website
www.serverinternals.co.uk
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
No
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No
Product Features
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
No
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes