RTEAM Description
RTEAM is a powerful, user-managed tool that allows you to create exceptions and alerts in real time. Alerts are real-time notifications of issues that require immediate action in the field, operations, or dispatch. Exceptions can be captured in real-time to be reviewed and analysed. A workflow process allows for the timely collection of information, improving the quality and accuracy of the data required for root cause analysis. The metrics that can be used to identify training opportunities include response time, turnaround time and chute time. An easy-to-use workflow allows you to monitor exceptions and assign a reason code. The collective results can be used to determine the root cause of the problem and to recommend a course.
Integrations
No Integrations at this time
Company Details
Company:
DataTech911
Headquarters:
United States
Website:
www.datatech911.com/solutions/rteam/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online