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Description
RQ provides efficient retail management, point-of-sale systems, unified commerce, and device activation solutions designed to enhance telecom retail, ensuring a smooth and positive experience for both businesses and their customers.
Through our software offerings and collaborative partner ecosystem, we deliver a versatile technology framework that integrates all systems and tackles industry-specific challenges, promoting seamless interactions and eliminating obstacles.
As telecom carriers navigate a challenging landscape marked by rising customer expectations, authorized retail channels, and advancing technologies, iQmetrix addresses these difficulties head-on while also paving the way for innovative solutions that drive growth and satisfaction.
Description
Enhancing customer outreach is crucial for effectively engaging and connecting with clients, while also streamlining the telecom order process and rebuilding trust in phone communications. By improving adherence to regulations and minimizing SPAM mis-tagging, we can boost answer rates significantly. Customers can be reassured through the presentation of verified business information during calls and online queries. Furthermore, we can expedite connectivity by utilizing our vast experience and expertise in serving carriers worldwide. It is essential to elevate the efficiency and impact of outbound enterprise communications, aligning them with the timing and preferences of customers for optimal response. Maintaining a consistent enterprise brand identity and reliable business information is vital for consumer trust. Additionally, managing authoritative telecom phone and subscriber data enhances the overall security and confidence of the user experience. Efficient orchestration of network orders will lead to better deployment practices, facilitating the expansion and delivery of communication and connectivity services, ultimately enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iQmetrix
Founded
1999
Country
Canada
Website
www.iqmetrix.com
Vendor Details
Company Name
TransUnion
Country
United States
Website
www.transunion.com/solution/trucontact
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce