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Description
Retail Hero specializes in creating Point-of-Sale and Customer Loyalty Programs tailored for the retail sector. The global RMS community expressed a need for an on-premise POS system capable of serving as a comprehensive alternative to Dynamics RMS, ensuring ongoing growth and enhancement in the future. This demand led to the inception of Retail Management Hero (RMH) POS. In 2014, the Retail Hero team collaborated with the well-established distributor and technology firm Retail Realm to develop a cutting-edge Point-of-Sale solution designed to meet the expectations of countless users around the globe. This initiative not only aimed to satisfy existing needs but also to innovate within the retail technology landscape.
Description
vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Autotask PSA
ConnectWise Automate
Invarosoft
Kaseya BMS
RepairShopr
Retail Management Hero (RMH)
ScalePad Lifecycle Insights
Syncro
Integrations
Autotask PSA
ConnectWise Automate
Invarosoft
Kaseya BMS
RepairShopr
Retail Management Hero (RMH)
ScalePad Lifecycle Insights
Syncro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Retail Hero
Website
www.retailhero.com
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/vciohero/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling