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Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
Description
Zerosnap swiftly transforms scanned images of your guests' identification cards into text, automatically completing all necessary registration fields in your property management system within seconds, thus facilitating a quicker check-in process. The Zerosnap application, which can be installed on your mobile device, serves as a convenient scanner, allowing you to capture guest ID cards from virtually anywhere. Utilizing cutting-edge OCR technology, Zerosnap extracts essential details from the ID cards with precision. Initially, an image is taken and adjusted to meet the standards set by your PMS and FRRO requirements. Subsequently, the text information is seamlessly transferred to your PMS and FRRO with a single click, eliminating the need for manual data entry. This innovative solution not only enhances efficiency but also demonstrates your commitment to guest privacy by minimizing the time their ID cards are retained for processing. In addition, Zerosnap’s user-friendly interface ensures that you'll be able to navigate the application with ease, further improving your operational workflow.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/
Vendor Details
Company Name
intelliLABS Techno Solutions
Country
India
Website
zerosnap.in/
Product Features
Product Features
OCR
Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool