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Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
Description
Termii functions as an AI-driven platform that enhances the reliability of communication signals, ensuring that essential customer interactions are secure and timely by analyzing SMS, WhatsApp, voice, and email at once, directing each message to the most reliable channel based on the specific context and customer. Designed for critical uses such as OTPs, fraud prevention, transaction notifications, and customer authentication, it prioritizes quick and secure delivery. The platform's API allows businesses of all sizes to seamlessly integrate functionalities like SMS, group messaging, voice calls, WhatsApp, and email into their products or applications in a matter of minutes. Additionally, Termii’s Token API plays a vital role in fraud prevention by generating and verifying one-time passwords sent directly to customers' mobile devices, while the Switch API enables global message transmission across SMS and WhatsApp using a REST API. This versatility makes Termii an indispensable tool for businesses aiming to enhance their communication strategies and ensure customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Integrations
360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/
Vendor Details
Company Name
Termii
Founded
2017
Country
United States
Website
termii.com
Product Features
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Alternatives
Alternatives
No Alternatives