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support

Description

Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.

Description

Effortlessly managing and distributing cashless tips is not only simple and cost-effective but also enhances the overall tipping experience. You can conveniently send tips directly through credit cards and various digital payment platforms. Tips often serve as an overlooked yet valuable source of feedback, providing insights about service quality and staff performance. Our solution offers a seamless, paperless method for tipping that does not require any additional apps. Designed with customization in mind, every feature can be tailored to meet your specific needs. This platform is perfect for servers, bartenders, artists, and anyone else who relies on gratuities. For businesses or team leaders looking to create a digital tip jar for their employees, we have developed the ultimate tool to support both you and your staff. We encourage you to not only use our product but also share your experiences with us. By facilitating instant digital tips and donations from customers, you can easily gather feedback and reviews with each transaction. Manage all of your tips and associated data through a user-friendly dashboard, whether you work alone or collaborate with colleagues in TackPay's digital tip jars. Additionally, this innovative approach helps foster a sense of community and support among staff members.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alipay
Apple Pay
Bancontact
Google Pay
UnionPay
giropay

Integrations

Alipay
Apple Pay
Bancontact
Google Pay
UnionPay
giropay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GoDesk

Founded

2017

Country

India

Website

www.rlike.in/

Vendor Details

Company Name

TackPay

Website

www.tackpay.net

Product Features

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Grace

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