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Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
Description
Transform your hotel's daily operations with RoomChecking, a comprehensive management solution tailored to your property's unique workflow patterns. Our platform streamlines departmental coordination across housekeeping, maintenance, guest relations, and stock control through intuitive features that streamline assignments, enhance team collaboration, and establish clear responsibility chains.
RoomChecking seamlessly connects with industry-leading property management systems including MEWS, utilizing live booking information, room availability status, and individual guest specifications to generate precise cleaning routines and work orders. Team members receive straightforward directives while supervisors gain visibility to track completion, shift resources, and quickly resolve emerging challenges.
Accommodating establishments from independent boutiques to expansive hospitality groups, RoomChecking handles sophisticated operational demands including varied stay durations (short-term to extended), multi-system integration capabilities, and adherence to location-specific regulations. The solution has proven its scalability in demanding environments, successfully coordinating services for more than 16,000 accommodations during the Paris Olympic Games.
With RoomChecking, properties achieve streamlined daily processes with improved transparency and efficiency, ensuring timely task fulfillment, seamless staff coordination, and exceptional guest experiences.
API Access
Has API
API Access
Has API
Integrations
Mews
RMS POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/
Vendor Details
Company Name
RoomChecking
Founded
2013
Country
France
Website
www.roomchecking.com/en
Product Features
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Cleaning Services
Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Lost and Found
Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management