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support

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Description

Resort Data Processing (RDP), which has over 1000 installations around the world, has been a pioneer in the property management software industry. RDP is able to provide a custom solution for each client. We can cater to all types of properties, from small luxury vacation rental businesses to large resort properties with 1500 rooms. Our software solutions have a wide range of features, which has been developed over 35 years through customer input and real-world application.

Description

The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis Yes 
Bepoz Point of Sale Yes 
Booking.com Yes 
Expedia Yes 
Fuel Booking Engine Yes 
Google Analytics Yes 
Microsoft Power BI Yes 
Oracle MICROS POS Yes 
POSitouch Yes 
Paired Plus Yes 
QuickBooks Online Yes 
Shift4 Yes 
VRWorks No 
Vrbo Yes 
Whistle Messaging Yes 
iHotelier Yes 

Integrations

Agilysys InfoGenesis No 
Bepoz Point of Sale No 
Booking.com No 
Expedia No 
Fuel Booking Engine No 
Google Analytics No 
Microsoft Power BI No 
Oracle MICROS POS No 
POSitouch No 
Paired Plus No 
QuickBooks Online No 
Shift4 No 
VRWorks Yes 
Vrbo No 
Whistle Messaging No 
iHotelier No 

Pricing Details

$5000.00
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Resort Data Processing

Founded

1981

Country

United States

Website

www.resortdata.com

Vendor Details

Company Name

Virtual Resort Manager

Website

www.vrmgr.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Timeshare

Accounting Yes 
Commission Management Yes 
Contract Management Yes 
Lead Management No 
Maintenance Management Yes 
Owner Management Yes 
Property Management Yes 
Sales Tracking No 
Tour Management No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management Yes 

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