Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quicktalk is a compact call center solution designed specifically for small enterprises. It enables business owners and startups to seamlessly establish phone support and handle customer communications from any device. Users can select a dedicated phone number for their business or retain an existing one, configure an auto-attendant with options such as personalized greetings, operational hours, call routing, and company announcements, all while enjoying unlimited calling capabilities. Additionally, Quicktalk harnesses advanced call center functionalities, including call recording, cascading calls, real-time call monitoring, and comprehensive call analytics tailored for smaller businesses. This software empowers entrepreneurs to enhance their customer service and streamline their communication processes effectively.
Description
Tendant effectively distinguishes between personal and business communications and data, ensuring that employees' personal information remains private and inaccessible to their employers. This innovative solution is ideal for Bring Your Own Device (BYOD) scenarios, allowing employees to enjoy the perks of having a business-exclusive mobile number without the inconvenience of carrying an additional phone. By integrating communications from various channels into a centralized multi-channel chat inbox, Tendant simplifies the process for users, who only need to monitor a single platform for emails, text messages, voicemails, system alerts, and appointment requests, thus eliminating the hassle of navigating through fragmented communication channels. Furthermore, Tendant empowers businesses to access essential communications and data on smartphones, regardless of whether they are owned by the company or the employees, all while safeguarding employee privacy and maintaining confidentiality. This seamless integration ultimately enhances productivity and communication efficiency within the organization.
API Access
Has API
API Access
Has API
Integrations
Gmail
Magento
Shopify
Slack
Wix
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quicktalk
Founded
2022
Country
France
Website
www.quicktalk.com
Vendor Details
Company Name
Tendant
Country
United States
Website
www.tendant.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking