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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

QTix (QueueTix)™ is an innovative queue management application that features a booking system designed to help businesses save both time and money by eliminating the need for costly and inefficient pagers, callbacks, and paper handling to oversee waitlists and bookings. This system allows organizations to handle queues and reservations in a streamlined manner, enabling staff to concentrate on delivering quality service and increasing revenue. Additionally, QTix™ enhances convenience by allowing users to attend to other tasks while waiting, sending notifications when it's their turn to be served. The versatility of QueueTix™ makes it suitable for a wide range of sectors, including cafés, restaurants, retail stores, hospitals, banks, theme parks, and more. By providing a comprehensive solution for waitlist, booking, and queue management, QTix (QueueTix) contributes to improved customer satisfaction and smoother business operations. Ultimately, it reduces instances of walkaways, minimizes complaints, and lowers no-show rates, all of which contribute to significantly boosted turnover and enhanced productivity for businesses. This transformative approach not only elevates the customer experience but also fosters a more efficient work environment.

Description

WaitWell's Queue Management & Appointment Solution is an award-winning solution that eliminates queues and gets people to the right place at the right time. WaitWell allows visitors to join the queue from anywhere, and they can move around freely, making it easier to use their wait time for productive purposes. Organisations can see a reduction of wait times up to 35% and walkaways down as high as 60% WaitWell can be used in medical offices as well as university admissions offices, retail locations and government offices. WaitWell can be used anywhere people have to wait for service. WaitWell increases customer retention and decreases staff turnover. WaitWell is well-suited to large-scale, multi-location enterprise implementations. It offers industry-leading analytics and reports as well as robust user permissions. WaitWell is a service-oriented company that differentiates itself. We offer exceptional training and free demos to ensure a successful implementation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Authenticator
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
Microsoft Authenticator
Microsoft Teams
Salesforce

Integrations

Google Authenticator
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
Microsoft Authenticator
Microsoft Teams
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

QTix

Founded

2014

Country

Australia

Website

queuetix.com

Vendor Details

Company Name

WaitWell

Founded

2020

Country

Canada

Website

www.waitwell.ca

Product Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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