Average Ratings 8 Ratings
Average Ratings 0 Ratings
Description
Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.
Description
Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch.
Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn.
eBSEG Mobile Queuing Solution has all featured capabilities to ease this process.
The customer can know which branch is crowded and choose which branch wants to go to.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Akamai
Yes
Amazon CloudFront
Yes
Android
Yes
Apache Cordova
Yes
Apple iOS
Yes
AspDotNetStorefront
Yes
Cloudflare Workers
Yes
F5 BIG-IP
Yes
Fastly
Yes
Java
Yes
Integrations
Akamai
No
Amazon CloudFront
No
Android
No
Apache Cordova
No
Apple iOS
No
AspDotNetStorefront
No
Cloudflare Workers
No
F5 BIG-IP
No
Fastly
No
Java
No
Pricing Details
Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Queue-it ApS
Founded
2010
Country
Denmark
Website
queue-it.com
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Mobile-Queuing-Solution.html
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Load Balancing
Authentication
Yes
Automatic Configuration
No
Content Caching
No
Content Routing
Yes
Data Compression
No
Health Monitoring
No
Predefined Protocols
No
Redundancy Checking
No
Reverse Proxy
No
SSL Offload
No
Schedulers
No
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
Yes
For Government
No
For Healthcare
Yes
For Restaurants
No
For Retail
No
SMS Marketing
Yes
Supports Multiple Counters
No
Virtual Queue
Yes