Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

Description

Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch. Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn. eBSEG Mobile Queuing Solution has all featured capabilities to ease this process. The customer can know which branch is crowded and choose which branch wants to go to.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Akamai Yes 
Amazon CloudFront Yes 
Android Yes 
Apache Cordova Yes 
Apple iOS Yes 
AspDotNetStorefront Yes 
Cloudflare Workers Yes 
F5 BIG-IP Yes 
Fastly Yes 
Java Yes 
JavaScript Yes 
Lua Yes 
Magento Yes 
Node.js Yes 
PHP Yes 
Python Yes 
React Yes 
Ruby on Rails Yes 
Salesforce Agentforce Commerce Yes 

Integrations

Akamai No 
Amazon CloudFront No 
Android No 
Apache Cordova No 
Apple iOS No 
AspDotNetStorefront No 
Cloudflare Workers No 
F5 BIG-IP No 
Fastly No 
Java No 
JavaScript No 
Lua No 
Magento No 
Node.js No 
PHP No 
Python No 
React No 
Ruby on Rails No 
Salesforce Agentforce Commerce No 

Pricing Details

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

ebseg.com/Mobile-Queuing-Solution.html

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Load Balancing

Authentication Yes 
Automatic Configuration No 
Content Caching No 
Content Routing Yes 
Data Compression No 
Health Monitoring No 
Predefined Protocols No 
Redundancy Checking No 
Reverse Proxy No 
SSL Offload No 
Schedulers No 

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks Yes 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing Yes 
Supports Multiple Counters No 
Virtual Queue Yes 

Alternatives

Alternatives

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