Average Ratings 8 Ratings

Total
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

Description

ShieldLabs specializes in detecting and preventing fraud while also evaluating traffic quality through sophisticated scoring methods. It effectively combats issues such as multi-accounting, account sharing, account takeovers, fake signups, and ad fraud. By employing a single JavaScript snippet, it gathers over 100 distinct device and network signals during every visit, allowing for comprehensive cross-verification that reveals sophisticated masking techniques and achieves an impressive detection accuracy of up to 99%. Returning users are identified seamlessly, even when using cleared cookies, incognito browsing, or different IP addresses, while linked users can be tracked across multiple accounts and devices. Various elements such as VPNs, proxies, Tor, Apple Private Relay, datacenter IPs, anti-detect browsers, browser automation tools, bots, and AI agents are all categorized as specific signals instead of being reduced to a simple binary flag. Each visitor, user, device, and IP is assigned a unique risk score, and predefined patterns address common fraud scenarios like multi-accounting, account sharing, account takeovers, and impossible travel incidents, with traffic quality evaluated based on its source, channel, and campaign. Integrating the solution takes just five minutes and includes client and server SDKs, a public API, and signed webhooks, making it accessible for businesses looking to enhance their security measures rapidly. As a result, organizations can swiftly implement robust defenses against fraud while maintaining a seamless user experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Akamai Yes 
Amazon CloudFront Yes 
Android Yes 
Apache Cordova Yes 
Apple iOS Yes 
AspDotNetStorefront Yes 
Cloudflare Workers Yes 
F5 BIG-IP Yes 
Fastly Yes 
Java Yes 
JavaScript Yes 
Lua Yes 
Magento Yes 
Node.js Yes 
PHP Yes 
Python Yes 
React Yes 
Ruby on Rails Yes 
Salesforce Agentforce Commerce Yes 

Integrations

Akamai No 
Amazon CloudFront No 
Android No 
Apache Cordova No 
Apple iOS No 
AspDotNetStorefront No 
Cloudflare Workers No 
F5 BIG-IP No 
Fastly No 
Java No 
JavaScript No 
Lua No 
Magento No 
Node.js No 
PHP No 
Python No 
React No 
Ruby on Rails No 
Salesforce Agentforce Commerce No 

Pricing Details

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial Yes 
Free Version No 

Pricing Details

$79/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Vendor Details

Company Name

ShieldLabs Inc

Founded

2025

Country

United States

Website

shieldlabs.ai/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Load Balancing

Authentication Yes 
Automatic Configuration No 
Content Caching No 
Content Routing Yes 
Data Compression No 
Health Monitoring No 
Predefined Protocols No 
Redundancy Checking No 
Reverse Proxy No 
SSL Offload No 
Schedulers No 

Product Features

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking No 
For Crypto Yes 
For Insurance Industry No 
For eCommerce Yes 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval No 

Alternatives

Alternatives

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