Average Ratings 89 Ratings

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ease
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Average Ratings 0 Ratings

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Description

A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance. Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly. Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time. A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill. Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.

Description

ShieldLabs specializes in detecting and preventing fraud while also evaluating traffic quality through sophisticated scoring methods. It effectively combats issues such as multi-accounting, account sharing, account takeovers, fake signups, and ad fraud. By employing a single JavaScript snippet, it gathers over 100 distinct device and network signals during every visit, allowing for comprehensive cross-verification that reveals sophisticated masking techniques and achieves an impressive detection accuracy of up to 99%. Returning users are identified seamlessly, even when using cleared cookies, incognito browsing, or different IP addresses, while linked users can be tracked across multiple accounts and devices. Various elements such as VPNs, proxies, Tor, Apple Private Relay, datacenter IPs, anti-detect browsers, browser automation tools, bots, and AI agents are all categorized as specific signals instead of being reduced to a simple binary flag. Each visitor, user, device, and IP is assigned a unique risk score, and predefined patterns address common fraud scenarios like multi-accounting, account sharing, account takeovers, and impossible travel incidents, with traffic quality evaluated based on its source, channel, and campaign. Integrating the solution takes just five minutes and includes client and server SDKs, a public API, and signed webhooks, making it accessible for businesses looking to enhance their security measures rapidly. As a result, organizations can swiftly implement robust defenses against fraud while maintaining a seamless user experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon CloudFront Yes 
Android Yes 
Apple iOS Yes 
Cloudflare Yes 
Google Tag Manager Yes 
Java Yes 
JavaScript Yes 
Magento Yes 
Node.js Yes 
PHP Yes 
Python Yes 
React Yes 
Ruby Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Amazon CloudFront No 
Android No 
Apple iOS No 
Cloudflare No 
Google Tag Manager No 
Java No 
JavaScript No 
Magento No 
Node.js No 
PHP No 
Python No 
React No 
Ruby No 
WooCommerce No 
WordPress No 

Pricing Details

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial Yes 
Free Version Yes 

Pricing Details

$79/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Queue-Fair

Founded

2004

Country

United Kingdom

Website

queue-fair.com

Vendor Details

Company Name

ShieldLabs Inc

Founded

2025

Country

United States

Website

shieldlabs.ai/

Product Features

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking No 
For Crypto Yes 
For Insurance Industry No 
For eCommerce Yes 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval No 

Alternatives

Alternatives

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