Average Ratings 87 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance. Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly. Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time. A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill. Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.

Description

ShieldLabs specializes in detecting and preventing fraud while also evaluating traffic quality through sophisticated scoring methods. It effectively combats issues such as multi-accounting, account sharing, account takeovers, fake signups, and ad fraud. By employing a single JavaScript snippet, it gathers over 100 distinct device and network signals during every visit, allowing for comprehensive cross-verification that reveals sophisticated masking techniques and achieves an impressive detection accuracy of up to 99%. Returning users are identified seamlessly, even when using cleared cookies, incognito browsing, or different IP addresses, while linked users can be tracked across multiple accounts and devices. Various elements such as VPNs, proxies, Tor, Apple Private Relay, datacenter IPs, anti-detect browsers, browser automation tools, bots, and AI agents are all categorized as specific signals instead of being reduced to a simple binary flag. Each visitor, user, device, and IP is assigned a unique risk score, and predefined patterns address common fraud scenarios like multi-accounting, account sharing, account takeovers, and impossible travel incidents, with traffic quality evaluated based on its source, channel, and campaign. Integrating the solution takes just five minutes and includes client and server SDKs, a public API, and signed webhooks, making it accessible for businesses looking to enhance their security measures rapidly. As a result, organizations can swiftly implement robust defenses against fraud while maintaining a seamless user experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Node.js
PHP
Python
React
Ruby
WooCommerce
WordPress

Integrations

Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Node.js
PHP
Python
React
Ruby
WooCommerce
WordPress

Pricing Details

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial
Free Version

Pricing Details

$79/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Queue-Fair

Founded

2004

Country

United Kingdom

Website

queue-fair.com

Vendor Details

Company Name

ShieldLabs Inc

Founded

2025

Country

United States

Website

shieldlabs.ai/

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

Queue-it Reviews

Queue-it

Queue-it ApS
Frogo Reviews

Frogo

Frogo.ai