Average Ratings 89 Ratings
Average Ratings 0 Ratings
Description
A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance.
Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly.
Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time.
A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill.
Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.
Description
ShieldLabs specializes in detecting and preventing fraud while also evaluating traffic quality through sophisticated scoring methods. It effectively combats issues such as multi-accounting, account sharing, account takeovers, fake signups, and ad fraud.
By employing a single JavaScript snippet, it gathers over 100 distinct device and network signals during every visit, allowing for comprehensive cross-verification that reveals sophisticated masking techniques and achieves an impressive detection accuracy of up to 99%. Returning users are identified seamlessly, even when using cleared cookies, incognito browsing, or different IP addresses, while linked users can be tracked across multiple accounts and devices.
Various elements such as VPNs, proxies, Tor, Apple Private Relay, datacenter IPs, anti-detect browsers, browser automation tools, bots, and AI agents are all categorized as specific signals instead of being reduced to a simple binary flag. Each visitor, user, device, and IP is assigned a unique risk score, and predefined patterns address common fraud scenarios like multi-accounting, account sharing, account takeovers, and impossible travel incidents, with traffic quality evaluated based on its source, channel, and campaign.
Integrating the solution takes just five minutes and includes client and server SDKs, a public API, and signed webhooks, making it accessible for businesses looking to enhance their security measures rapidly. As a result, organizations can swiftly implement robust defenses against fraud while maintaining a seamless user experience.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon CloudFront
Yes
Android
Yes
Apple iOS
Yes
Cloudflare
Yes
Google Tag Manager
Yes
Java
Yes
JavaScript
Yes
Magento
Yes
Node.js
Yes
PHP
Yes
Integrations
Amazon CloudFront
No
Android
No
Apple iOS
No
Cloudflare
No
Google Tag Manager
No
Java
No
JavaScript
No
Magento
No
Node.js
No
PHP
No
Pricing Details
Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.
If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.
There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.
There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial
Yes
Free Version
Yes
Pricing Details
$79/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Queue-Fair
Founded
2004
Country
United Kingdom
Website
queue-fair.com
Vendor Details
Company Name
ShieldLabs Inc
Founded
2025
Country
United States
Website
shieldlabs.ai/
Product Features
Product Features
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
No
For Crypto
Yes
For Insurance Industry
No
For eCommerce
Yes
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
Yes
Transaction Approval
No