Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you prepared to elevate your audience's experience at every level of interaction? Look no further than Quantum360, a platform designed with a strong and adaptable interface that enhances loyalty and fosters engagement like no other. As the flagship lifecycle marketing solution from BI WORLDWIDE, Quantum360 earns its reputation through hard work and innovative features. Its versatile design transforms the marketing landscape in multiple dimensions. We are here to assess your requirements and customize programs that align with your brand's distinct vision. Quantum360 possesses the strength to navigate your audience through every phase of their journey, all while remaining faithful to your brand's promises. From acquisition to amplification, BIW leads your customers on an enriching journey that enhances loyalty and boosts engagement significantly. In a world where consumer expectations evolve rapidly, Quantum360 ensures your brand stays ahead of the curve.
Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
API Access
Has API
API Access
Has API
Integrations
COZYROC SSIS+ Suite
Cal ID
CallHippo
Cyclr
DigitAll
Dropbox
Everstage
Front
Konnectify
LeadPost
Integrations
COZYROC SSIS+ Suite
Cal ID
CallHippo
Cyclr
DigitAll
Dropbox
Everstage
Front
Konnectify
LeadPost
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$60.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BI WORLDWIDE CANADA
Founded
2010
Country
Canada
Website
www.biworldwide.com/customer-loyalty/loyalty-marketing/Quantum-360/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis